First impressions can make or break a client's perception of an organization. This is why our Bloomberg Customer Support representative role is about more than just handling inbound phone calls - it's about building a journey for our clients and connecting them to people who keep their businesses alive. The Role: You're professional and personable, intelligent and love to help people out. You're a solution-provider, with a real passion for providing platinum customer service and thrive being on front-line handling customer calls. You'll work as part of our 500 strong global team, supporting our clients collectively in more than 15 languages day in day out. Our Global team is tight but our culture is wide open, just like our spaces. We grow and support each other. What's in it for you? This is an exciting entry level position for recent graduates seeking a challenging, customer-focused opportunity. We would love you to bring your previous customer service experience to us; however through our professional training program we will make sure that you are ready to provide outstanding customer service to Bloomberg's 325,000 clients and 19,000 employees. You'll never stop learning...we'll invest in your career, and coupled with our unique approach to career development, we will help you expand your skills and opportunities in this role. You'll receive an introduction to Bloomberg products, services, our clients and and broader insight into global financial markets. Our experienced Bloomberg Customer Support representatives have the opportunity to be involved in mentoring, recruiting, quality control and idea generation. You'll live and breathe Bloomberg's dynamic environment and contribute to helping our clients. Not forgetting our epic free snacks, generous corporate benefits and organized volunteerism. We'll trust you to: - Provide extraordinary customer service to our clients on inbound and outbound phone calls - Troubleshoot and resolve Bloomberg terminal related issues - Transfer customer calls to appropriate business areas - Identify, research, and resolve customer issues using proprietary company software You'll need to have: - Phenomenal customer service skills - Strong telephone etiquette and a professional demeanor - Excellent verbal and written communication skills - Multi-tasking skills and problem solving skills - A desire to be part of a team but also work independently - Flexibility to learn and grow in a dynamic, client-focused, environment Read these blogs to get more insight! Day in life blog: https://www.bloomberg.com/company/stories/a-day-in-the-life-of-bloomberg-customer-support/ https://www.bloomberg.com/company/stories/how-experience-in-customer-support-can-benefit-your-career/ If any of this interests you, please apply! Please note this is a two stage application process, following the submission of your candidate details you will receive an email with directions to complete an online assessment.

【Watch our Fireside panel chat with former BCS employees】 https://www.bloomberg.co.jp/company/career/bloomberg-customer-support-full-time-tokyo/ See how we bring the Bloomberg spirit back home! https://www.bloomberg.com/company/we-are-bloomberg/

Degree
MBA,Master,Bachelor,JD,Ph.D.,Associate,Exchange Program,Other

Major
全学部

Language Skill
Japanese : Fluent level,English : Fluent level

Other Qualifications
応募条件 - 2025年8月4日～9月12日の6週間フルタイム勤務が可能な方 - 2026年卒業見込みであること - 日本語および英語 ビジネスレベル - 金融市場とテクノロジーに興味があること

Program Date(s)
2025/08/04 ～ 2025/09/12

Program Period
More than 2 weeks

Program Type
Local

Location Detail
JAPAN TOKYO

About Location
東京丸の内

Working Hours
9：00－18：00（残業なし）

Paid
当社規定による

Days off Per Week / Holidays
完全週休2日（土・日・祝）

Hiring Process
※CFN上からのエントリーは受け付けておりません。必ず指定のリンクよりご応募ください。 ① 下記のリンクに直接履歴書（英）を提出 https://bloomberg.avature.net/careers/Private?jobId=6582&source=Boston+Career+Forum+%28BCF%29 ②オンライン適性検査 (PLUM) ②書類選考・録画面接 ⓸リーダー・マネージャーと面接 ⓹オファー Please note that the booth interview slots are limited and we will not be able to interview you at the event if the spaces are full. We will prioritise and fast track the interview process for those who apply early.

Department
人事部

Contact Information
03-4565-8900 (代表）