Exawizards
Customer Success for HR Tech Business (Enterprise)
ãHR Techäºæ¥ãçµç¹éçºAIãœãªã¥ãŒã·ã§ã³ ã«ã¹ã¿ããŒãµã¯ã»ã¹ïŒãšã³ã¿ãŒãã©ã€ãºåãïŒ
Tags: Full-time, 3 YOE
Tokyo, Minato-ku, Japanã»Fetched 30+ days ago
Job Description
è·åå
容
## **ã¯ããã«**ç§ãã¡ã¯ãAIãçšãã瀟äŒèª²é¡è§£æ±ºããããã·ã§ã³ã«æ²ãããç·åAIããžãã¹ã«ã³ãããŒã§ããç¬èªã®AIã¢ã»ãããæŽ»çšããäºæ¥ãæšé²ããäžãç§ãã¡ã¯ä»ãèªããã100人ã®ä»äºãAIãš50人ã§å®çµãããçµç¹ããžãšé²åãããã®å€é©ã®ã¢ãã«ãé¡§å®¢äŒæ¥ãžãå®è£ ããããšã§ãæ¥æ¬å šäœã®åŽåçç£æ§åäžãçœåŒããŠããŸãã2026幎ãAIãçã®å®çšæãè¿ããä»ãã»ãŒã«ã¹ã«æ±ããããã®ã¯åãªããããã¯ãææ¡ã§ã¯ãããŸãããCxOãæ±ããæœè±¡çãªèª²é¡ãèšèªåãã人æè²æããAIã«ããæ¥ååæ§ç¯ãŸã§ãç¹ãã顧客ããAIã«ã³ãããŒããžãšäœãå€ããå€é©ã®ã¹ããŒãªãŒãæãåãããšã§ãããã®çµéšã¯ãå¶æ¥ã®æ ãè¶ ããäºæ¥å®¶ãšããŠã®èŠåº§ãšãå§åçãªåžå ŽäŸ¡å€ã«ã€ãªãããŸããé»ååãéæããè²æäœå¶ãæŽãå§ããAIæåç·ã®ç°å¢ã§ã瀟äŒã®OSãå ±ã«æžãæãã仲éãåã£ãŠããŸãã---## **æ¥åå 容** ãããã¯ãã®æŽ»çšæ¯æŽã«çãŸããã顧客ãã100人ã®ä»äºãAIãš50人ã§å®çµãããAIã«ã³ãããŒããžãšäœãå€ããæŠç¥çããŒãããŒãšããŠã®åœ¹å²ãæ ããŸãã#### **1.ããŒã¿ãèµ·ç¹ãšããã人çè³æ¬çµå¶ãã®èª²é¡ãå®çŸ©ã»å¯èŠå** - **ããŒããããçå®** ïŒ é¡§å®¢ã®çµå¶èšç»ã»DXæŠç¥ã«åºã¥ãã3ã5ã«å¹Žå ãèŠæ®ãã人æè²æã»çµç¹å€é©ããŒããããã®ç宿¯æŽ - **ã¹ãã«ã®ã£ããåæ** ïŒ DXã¢ã»ã¹ã¡ã³ãããŒã«ãDIAãããåŸããã客芳çãªããŒã¿ã«åºã¥ããçµç¹ã®åŒ·ã¿ãšèª²é¡ãåæãçµå¶å±€ã«å¯Ÿããæ¬¡ã®æé·ã«åããå ·äœçãªè²ææœçã®æèšã宿œ - **次äžä»£ã®äººäºæŠç¥æ¯æŽ** ïŒ ãexaBase EmpowerããæŽ»çšãã人äºããŒã¿ãšçæAIãæãåããããç§åŠçãªäººæé çœ®ã»ææ¢ãã®ä»çµã¿ã¥ãããæ¯æŽ#### **2. ãããã¯ã䟡å€ã®æå€§åãšã顧客ã®DXå€é©ãã®äŒŽèµ°æ¯æŽ** - **ããŒãœãã©ã€ãºãããåŠç¿ã»ç ä¿®ã®æ§ç¯** ïŒ ç€Ÿå¡äžäººã²ãšãã®ã¹ãã«ã¬ãã«ã«åãããŠãåŠç¿ã«ãªãã¥ã©ã ã»å®è·µåã®åŠã³ããèšèš - **PMOãšããŠã®äŒŽèµ°** ïŒ é¡§å®¢ã®DXæšé²ãããžã§ã¯ããžã®PMOïŒãããžã§ã¯ãã»ãããžã¡ã³ãã»ãªãã£ã¹ïŒãšããŠã®åç»ãããã³å®äŸäŒã®ãã¡ã·ãªããŒã·ã§ã³ã課é¡è§£æ±ºãéããå€é©ã®çŸå Žæµžé - **LTVæå€§å** ïŒ æŽ»çšç¶æ³ã®ç¶ç¶çãªã¢ãã¿ãªã³ã°ã«åºã¥ããçç£æ§åäžã«å¯äž#### **3. ãããã¯ãéçºãžã®ãã£ãŒãããã¯ãšãå ±åµã** - **ãããã¯ããããŒãžã£ãŒãžã®çŽæ¥ææ¡** ïŒ é±æ¬¡ã®å®äŸäŒè°ã«ãŠãçŸå Žã§ã®æŽ»çšå®æ ã顧客ã®å£°ãéçºããŒã ãžãã£ãŒããã㯠- **æ©èœæ¹åã»æ°äŒç»ã®ãªãŒã** ïŒ CSèµ·ç¹ã®ã¢ã€ãã¢ãæ°æ©èœãšããŠå®è£ ãããã±ãŒã¹ãå€ããçŸå Žã®èª²é¡ãèµ·ç¹ã«ãããã¯ããé²åããããäºæ¥éçºïŒBizDevïŒãã®èŠç¹ãæã£ãŠãããã¯ããå ±åµ---## 顧客課é¡äºäŸ#### **æž æ°Žå»ºèšæ ªåŒäŒç€Ÿæ§** - **顧客ã®èª²é¡** å šç€ŸDXæšé²ã®æ¹éã¯åºããã®ã®ãã°ã«ãŒãæ°å瀟ã«ããã人æã®ã¹ãã«ãããã³ã·ã£ã«ãå šãã®ãã©ãã¯ããã¯ã¹ç¶æ ã§ãããå瀟ã§ç®¡çãããŠãã人äºããŒã¿ããã©ãã©ã§ã暪æçãªåæãã§ãããå šç€ŸæŠç¥ã®çŸåšå°ãåãããªããšããæ ¹æºçãªæ©ã¿ãæ±ããŠããŸããã - **åœç€Ÿã®ææ¡** DXæšé²ã®çŽ é€ãå¯èŠåããã¢ã»ã¹ã¡ã³ããDIAããã°ã«ãŒã暪æã§å°å ¥ããå šç€Ÿå ±éã®ã客芳çãªç©å·®ãããšãªãããŒã¿ãåµåºãå瀟ã®äººäºããŒã¿ãšçµã¿åãããããšã§ããããŸã§äžå¯èœã ã£ãã°ã«ãŒãå šäœã®äººæããŒããã©ãªãªãå¯èŠåããŸããã - **åŸããã广** ãAäºæ¥ã§ã¯ããŒã¿æŽ»çšäººæããBäºæ¥ã§ã¯æ°èŠäºæ¥éçºã®çŽ é€ãæã€äººæãäžè¶³ããŠããããšãã£ãäºæ¥æŠç¥ã«çŽçµããã€ã³ãµã€ããããŒã¿ããå°åºãåãªãããŒã«æäŸè ã§ã¯ãªããçµ±åå ±åæžã«ããã人çè³æ¬ã®éç€ºæ¯æŽãŸã§è¡ããæŠç¥ããŒãããŒããžãšé¢ä¿æ§ãé²åãå瀟ã®åãçµã¿ã¯çµç£çã®ã¬ããŒãã«ãåŒçšããã瀟äŒçãªã€ã³ãã¯ããåµåºããŠããŸãã - **é¢é£èšäº** ã- [ããžã¿ã«ã®ã¹ãã«ãšçŽ é€ãã¢ã»ã¹ã¡ã³ãã§å¯èŠåãéžæããæ°å ¥ç€Ÿå¡å¯Ÿè±¡ã®DXç ä¿®ã§ã€ãããŒãã£ã人財ãè²æã](https://exawizards.com/exabase/assess-learning/training/voice/120/)---## **ããžã·ã§ã³ã®é¢çœã¿** #### **1. æ¥æ¬æå€§çŽã®ãå€é©ã¢ã»ãããïŒ30äžäººã®ããŒã¿ãçãå§åçãªèª¬åŸå** - ç§ãã¡ã¯åãªãæè¡æäŸã«çãŸãããå¹Žéæ°çŸä»¶ã®ãããžã§ã¯ãããåŸããæ¥æ¬äŒæ¥ã®èª²é¡ãšAIã«ãã解決çããäœç³»çã«èç©ããŠããŸããç¹ã«çޝèš30äžäººä»¥äžã®åè¬ããŒã¿ãæã€ãexaBase DX ã¢ã»ã¹ã¡ã³ãïŒã©ãŒãã³ã°ãã¯ãåœå åžå Žã·ã§ã¢No.1ãç²åŸã - AIé åæªçµéšã®æ¹ã§ãããã®ã30äžäººã®å®¢èгçããŒã¿ããšããæŠåšãæã€ããšã§ããšã³ã¿ãŒãã©ã€ãºäŒæ¥ã®çµå¶å±€ã«å¯ŸããŠãå人ã®äž»èгã§ã¯ãªãç§åŠçæ ¹æ ã«åºã¥ããå€é©ãèªä¿¡ãæã£ãŠææ¡ã§ããç°å¢ããããŸãã#### **2. å§åçã·ã§ã¢ãšé»ååã«ãã匷åºãªäºæ¥åºç€** - çŽè¿ã®æ±ºç®ïŒ2025-2026幎ïŒã§ã¯å€§å¹ ãªé»ååãéæããAIãšãŒãžã§ã³ãé åããã³DX人æã¢ã»ã¹ã¡ã³ãé åã®äž¡æ¹ã§åžå Žã·ã§ã¢1äœãç¬å ããŠããŸãã - ãã§ã«åžå Žããé«ãè©äŸ¡ãåŸãŠãããããã¯ãããããããçµå¶å±€ãžã®ã¹ã ãŒãºãªã¢ãããŒããå¯èœã§ãã確ç«ãããäºæ¥åºç€ãããããšã§ãæ°èŠäºæ¥ãæ°é åãžã®æè³ãç©æ¥µçã«è¡ãããŠãããæ¢åäºæ¥ã®æ¡å€§ãšæ°ããªäºæ¥åµåºã®äž¡æ¹ã«æºããããšãã§ãããã§ãŒãºã§ãã#### **3. AIÃçµç¹éçºã³ã³ãµã«ãèµ·ç¹ãšãããããžãã¹ãããã§ãã·ã§ãã«ããšããŠã®é£èº** - 30äžäººã®ããŒã¿ãæŠåšã«ãçµå¶äžæ¢ã®èª²é¡ãè§£ããçµç¹éçºã³ã³ãµã«ãã£ã³ã°ãã®å°éæ§ã磚ããªãããèªãçæAIã䜿ãããªãAI Firstãªåãæ¹ãäœçŸããå®äœéšã«åºã¥ããå€é©ããªãŒãããŸãã - ãšã³ã¿ãŒãã©ã€ãºé åã§ã®é«åºŠãªPMã¹ãã«ããããŒã¿ã«ãããæŠç¥ã»èšºæã»åŠæ¹ãã®åãç¿åŸããå ã«ã¯ãäºæ¥éçºïŒBizDevïŒããããã¯ããããŒãžã£ãŒãçµå¶äŒç»ãªã©ãè·çš®ã®å£ãè¶ ããŠãã£ãªã¢ãåºããæ¬¡äžä»£ã®ããžãã¹ãçœåŒãããããã§ãã·ã§ãã«ãžãšæé·ã§ããéé£ç¶ãªç°å¢ãæŽã£ãŠããŸãã---## **æ åœããã ããããã¯ãäŸ**çŸåšãæ¥æ¬ã®å€ãã®äŒæ¥ããDXãæšé²ããããŠããé©ä»»è ã誰ãåãããªãããè²æã®æéããªãããšãã課é¡ã«çŽé¢ããŠããŸããç§ãã¡ã¯ã以äžã®åžå Žã·ã§ã¢No.1ãããã¯ããæŠåšã«ãäŒæ¥ã®çµç¹å€é©ãæ¯æŽããŸãã#### **ãexaBase DX ã¢ã»ã¹ã¡ã³ã&ã©ãŒãã³ã°ã** å°å ¥äŒæ¥2,000ç€Ÿè¶ ã环èš35äžäººä»¥äžã®åè¬ããŒã¿ã«åºã¥ããçµç¹ã®èª²é¡ç¹å®ããå®åã¹ãã«ã®ç¿åŸãŸã§ãã¯ã³ã¹ãããã§å®çŸãããåœå åžå Žã·ã§ã¢No.1ïŒâ»ïŒã®ãããã¯ãã§ãã - **DIAïŒèšºæïŒ** ïŒ çµæžç£æ¥çã®ãããžã¿ã«ã¹ãã«æšæºïŒDSSïŒãã«å®å šæºæ ãç¬èªã®ã¢ã«ãŽãªãºã ã§å人ã®ã¹ãã«ãšå¿åæ§ãå®éåã30äžäººã®ãã³ãããŒã¯ããŒã¿ãšæ¯èŒããçµç¹ã®ãçã®èª²é¡ããç§åŠçã«ç¹å®ããŸãã - **ã©ãŒãã³ã°ïŒè²æïŒ** ïŒ çæAIãããŒã¿ãµã€ãšã³ã¹çãææ°ãã¬ã³ããç¶²çŸ ãåç»èŠèŽã«çãŸãããã¯ãŒã¯ã·ã§ãããæŒç¿ãéããŠãçŸå Žã§äœ¿ããå®è·µåããžã®è»¢æãä¿ããŸãã - **å奿é©å** ïŒ èšºæçµæã«åºã¥ããäžäººã²ãšãã«æé©ãªåŠç¿ãã©ã³ãèªåã¬ã³ã¡ã³ããæçè·é¢ã§ã®ãªã¹ããªã³ã°ãšè¡åå€å®¹ãæ¯æŽããŸããïŒâ»ïŒå¯å£«ãã¡ã©ç·ç ã2023 屿 IT人æè²æé¢é£åžå Žãšæ¡çšã»æŽŸé£ã¡ã«ããºã ã®å šè²ãDX人æã¢ã»ã¹ã¡ã³ããµãŒãã¹åžå Žã·ã§ã¢ã-[ãªã³ã¯](https://exawizards.com/archives/29775/)ã»ãããã¯ãã®ç޹ä»ããŒãžã- [ãªã³ã¯](https://exawizards.com/exabase/assess-learning/training/)#### **ãexaBase DX Empowerã** AIã«ãããçµç¹ã»äººæã®æé©åããæ¯æŽããé«åºŠåæãµãŒãã¹ã§ãã¢ã»ã¹ã¡ã³ãããŒã¿ãšäººäºããŒã¿ãAIã§æãåãããçµå¶æŠç¥ãšäººäºæœçãçŽçµããããã©ãããã©ãŒã ã§ãã - **次äžä»£ã®HRæŠç¥** ïŒ DIAã®åæ€çµæã«å ãã顧客ãæã€äººäºããŒã¿ïŒè©äŸ¡ã倿 ãã¹ãã«çïŒãäŒæ¥æ å ±ãAIãæšªæçã«åæã - **æäŸäŸ¡å€** ïŒ ãäºæ¥ãæ¡å€§ãããããã®æé©ãªäººæé 眮ããçµå¶æŠç¥ãšé£åããæ¬¡äžä»£ãªãŒããŒã®éžæããäººäºæœçã®å£æã¡ããªã©ãããäžæµã®çµå¶èª²é¡ã«å¯Ÿãã瀺åãæäŸããŸãããã®ãããã¯ããæ±ãããšã§ãåãªãããŒã«ã®ææ¡ã§ã¯ãªããCxOã®ããŒãããŒãšããŠã人çè³æ¬çµå¶ãã®å®çŸãæ¯æŽããã³ã³ãµã«ãã£ã³ã°ã¹ãã«ã磚ãããšãã§ããŸããã»ãããã¯ãã®ç޹ä»ããŒãžã- [ãªã³ã¯](https://exawizards.com/exabase/empower/)---#### [2025幎床 HR Tech_äºæ¥ç޹ä»è³æ](https://speakerdeck.com/exawizards/hr-tech-shi-ye-shao-jie-zi-liao)
å¿åè³æ ŒïŒå¿ é ïŒ
- ãšã¯ãµãŠã£ã¶ãŒãºã®ããã·ã§ã³ããã³Credoãžã®å ±æ - æ³äººé¡§å®¢ã«å¯Ÿããæ·±èå¶æ¥ãã³ã³ãµã«ãã£ã³ã°ããŸãã¯ã«ã¹ã¿ããŒãµã¯ã»ã¹ã®çµéšïŒç®å®3幎以äžïŒ - è«ççæèèœåã«åºã¥ããé¡§å®¢ã®æœè±¡çãªèª²é¡ãæŽçã»ç¹å®ãã解決çãæç€ºããçµéš - é±ã«2~3æ¥çšåºŠãæ±äº¬ãªãã£ã¹ãžã®åºå€ãå¯èœãªæ¹
å¿åè³æ ŒïŒæè¿ïŒ
- HRé åïŒäººäºã»æ¡çšã»åŽåã»ã¿ã¬ã³ããããžã¡ã³ãïŒã«é¢ããå®åçµéšãŸãã¯ç¥èŠ - ãšã³ã¿ãŒãã©ã€ãºïŒå€§æäŒæ¥ïŒåãã®å°å ¥æ¯æŽã»ãããžã§ã¯ããããžã¡ã³ãçµéš - ããŒã¿åæã®å®åçµéšïŒExceläžçŽãSQLãBIããŒã«çïŒ - çæAIïŒChatGPTçïŒãæ¥åžžæ¥åã§æŽ»çšããæ¥åããã»ã¹ã®æ¹åãè¡ã£ãçµéš - SaaSããžãã¹ã«ãããKPIïŒChurn Rate, NRR, LTVçïŒã®çè§£
æ±ãã人ç©å
âŒãœããã¹ãã« - åæäžŠè¡ã§è€æ°æ¡ä»¶ãé²ããããã®æé管çã»åªå åºŠå€æãã§ããæ¹ - éšçœ²ãè¶ãã飿ºãã¹ããŒã¯ãã«ããŒãšã®ã³ãã¥ãã±ãŒã·ã§ã³æšé²ãã§ããæ¹ - çµå¶å±€ã»çŸå Žã®åæ¹ã«é¿ãäžé·æçãªææ¡ã¥ãããã§ããããããã¯ååãã«ãã£ã¬ã³ãžãã§ããæ¹âŒãã€ã³ãã»ããã»äººæ - 嵿¥ã¡ã³ã¿ãªãã£ïŒ=ã¢ã³ãã¬ãã¬ããŒã·ããã»ãªãŒããŒã·ããïŒã®ã«ã«ãã£ãŒãæ ¹ä»ãçµç¹ã§ã®å°±æ¥ãåžæããæ¹ - 匷ããªãŒããŒã·ãããæã¡ãäºæ¥ã°ããŒã¹ã«ååãã«åãçµããæ¹ - ã¢ãžã£ã€ã«æèãæã¡ãæèãšå®è·µãé«éã§å®è¡ããããšãã§ããæ¹ - ã¡ã³ã¿ã«ã¿ããã¹ãã¬ãžãªãšã³ã¹ãããæ¹
è³é
幎å 540äžå ã 960äžåâ æåïŒå¹Žåã®12åå²åãæ¯çµŠæåäžé45äžåïŒåºæ¬çµŠ332,940åãã¿ãªãæ®æ¥ä»£45æéåãšããŠ117,060åïŒæåäžé80äžåïŒåºæ¬çµŠ591,900åãã¿ãªãæ®æ¥ä»£45æéåãšããŠ208,100åïŒ45æéãè¶ ããæéå€åŽååã®å²å¢è³éã¯è¿œå ã§æ¯çµŠâ»çµéšã»èœåãåžæãèæ ®ã®äžãåœç€ŸèŠå®ã«ããæ±ºå®â»æ¥åã®å 容ã«å¿ããŠããã¬ãã¯ã¹/è£éåŽåå¶ãŸãã¯ç®¡çç£ç£è ãšããŠã®å€å圢æ ãé©å¿
å€åå°
[ã108-0023 æ±äº¬éœæž¯åºè浊4äžç®2â8 äœåäžåç£äžç°ãã¡ãŒã¹ããã«5é]
颿¥ããã»ã¹
ã»æžé¡éžèïŒå¶æ¥ãããŒãžã£ãŒïŒã»é©æ§æ€æ»ïŒ[ãšã¯ãµãŠã£ã¶ãŒãºéçºã®ãexaBase ã¢ã»ã¹ã¡ã³ãïŒã©ãŒãã³ã°ã](https://exawizards.com/exabase/assess-learning/training/)ã®åéšïŒã»äžæ¬¡éžèïŒåç· åœ¹ ïŒã»äºæ¬¡éžèïŒå·è¡åœ¹å¡/å¶æ¥éšé· â»ç¶æ³ã«å¿ããŠ1åæ åœïŒã»æçµéžèïŒäººäº å·è¡åœ¹å¡ïŒ
## **ã¯ããã«**ç§ãã¡ã¯ãAIãçšãã瀟äŒèª²é¡è§£æ±ºããããã·ã§ã³ã«æ²ãããç·åAIããžãã¹ã«ã³ãããŒã§ããç¬èªã®AIã¢ã»ãããæŽ»çšããäºæ¥ãæšé²ããäžãç§ãã¡ã¯ä»ãèªããã100人ã®ä»äºãAIãš50人ã§å®çµãããçµç¹ããžãšé²åãããã®å€é©ã®ã¢ãã«ãé¡§å®¢äŒæ¥ãžãå®è£ ããããšã§ãæ¥æ¬å šäœã®åŽåçç£æ§åäžãçœåŒããŠããŸãã2026幎ãAIãçã®å®çšæãè¿ããä»ãã»ãŒã«ã¹ã«æ±ããããã®ã¯åãªããããã¯ãææ¡ã§ã¯ãããŸãããCxOãæ±ããæœè±¡çãªèª²é¡ãèšèªåãã人æè²æããAIã«ããæ¥ååæ§ç¯ãŸã§ãç¹ãã顧客ããAIã«ã³ãããŒããžãšäœãå€ããå€é©ã®ã¹ããŒãªãŒãæãåãããšã§ãããã®çµéšã¯ãå¶æ¥ã®æ ãè¶ ããäºæ¥å®¶ãšããŠã®èŠåº§ãšãå§åçãªåžå ŽäŸ¡å€ã«ã€ãªãããŸããé»ååãéæããè²æäœå¶ãæŽãå§ããAIæåç·ã®ç°å¢ã§ã瀟äŒã®OSãå ±ã«æžãæãã仲éãåã£ãŠããŸãã---## **æ¥åå 容** ãããã¯ãã®æŽ»çšæ¯æŽã«çãŸããã顧客ãã100人ã®ä»äºãAIãš50人ã§å®çµãããAIã«ã³ãããŒããžãšäœãå€ããæŠç¥çããŒãããŒãšããŠã®åœ¹å²ãæ ããŸãã#### **1.ããŒã¿ãèµ·ç¹ãšããã人çè³æ¬çµå¶ãã®èª²é¡ãå®çŸ©ã»å¯èŠå** - **ããŒããããçå®** ïŒ é¡§å®¢ã®çµå¶èšç»ã»DXæŠç¥ã«åºã¥ãã3ã5ã«å¹Žå ãèŠæ®ãã人æè²æã»çµç¹å€é©ããŒããããã®ç宿¯æŽ - **ã¹ãã«ã®ã£ããåæ** ïŒ DXã¢ã»ã¹ã¡ã³ãããŒã«ãDIAãããåŸããã客芳çãªããŒã¿ã«åºã¥ããçµç¹ã®åŒ·ã¿ãšèª²é¡ãåæãçµå¶å±€ã«å¯Ÿããæ¬¡ã®æé·ã«åããå ·äœçãªè²ææœçã®æèšã宿œ - **次äžä»£ã®äººäºæŠç¥æ¯æŽ** ïŒ ãexaBase EmpowerããæŽ»çšãã人äºããŒã¿ãšçæAIãæãåããããç§åŠçãªäººæé çœ®ã»ææ¢ãã®ä»çµã¿ã¥ãããæ¯æŽ#### **2. ãããã¯ã䟡å€ã®æå€§åãšã顧客ã®DXå€é©ãã®äŒŽèµ°æ¯æŽ** - **ããŒãœãã©ã€ãºãããåŠç¿ã»ç ä¿®ã®æ§ç¯** ïŒ ç€Ÿå¡äžäººã²ãšãã®ã¹ãã«ã¬ãã«ã«åãããŠãåŠç¿ã«ãªãã¥ã©ã ã»å®è·µåã®åŠã³ããèšèš - **PMOãšããŠã®äŒŽèµ°** ïŒ é¡§å®¢ã®DXæšé²ãããžã§ã¯ããžã®PMOïŒãããžã§ã¯ãã»ãããžã¡ã³ãã»ãªãã£ã¹ïŒãšããŠã®åç»ãããã³å®äŸäŒã®ãã¡ã·ãªããŒã·ã§ã³ã課é¡è§£æ±ºãéããå€é©ã®çŸå Žæµžé - **LTVæå€§å** ïŒ æŽ»çšç¶æ³ã®ç¶ç¶çãªã¢ãã¿ãªã³ã°ã«åºã¥ããçç£æ§åäžã«å¯äž#### **3. ãããã¯ãéçºãžã®ãã£ãŒãããã¯ãšãå ±åµã** - **ãããã¯ããããŒãžã£ãŒãžã®çŽæ¥ææ¡** ïŒ é±æ¬¡ã®å®äŸäŒè°ã«ãŠãçŸå Žã§ã®æŽ»çšå®æ ã顧客ã®å£°ãéçºããŒã ãžãã£ãŒããã㯠- **æ©èœæ¹åã»æ°äŒç»ã®ãªãŒã** ïŒ CSèµ·ç¹ã®ã¢ã€ãã¢ãæ°æ©èœãšããŠå®è£ ãããã±ãŒã¹ãå€ããçŸå Žã®èª²é¡ãèµ·ç¹ã«ãããã¯ããé²åããããäºæ¥éçºïŒBizDevïŒãã®èŠç¹ãæã£ãŠãããã¯ããå ±åµ---## 顧客課é¡äºäŸ#### **æž æ°Žå»ºèšæ ªåŒäŒç€Ÿæ§** - **顧客ã®èª²é¡** å šç€ŸDXæšé²ã®æ¹éã¯åºããã®ã®ãã°ã«ãŒãæ°å瀟ã«ããã人æã®ã¹ãã«ãããã³ã·ã£ã«ãå šãã®ãã©ãã¯ããã¯ã¹ç¶æ ã§ãããå瀟ã§ç®¡çãããŠãã人äºããŒã¿ããã©ãã©ã§ã暪æçãªåæãã§ãããå šç€ŸæŠç¥ã®çŸåšå°ãåãããªããšããæ ¹æºçãªæ©ã¿ãæ±ããŠããŸããã - **åœç€Ÿã®ææ¡** DXæšé²ã®çŽ é€ãå¯èŠåããã¢ã»ã¹ã¡ã³ããDIAããã°ã«ãŒã暪æã§å°å ¥ããå šç€Ÿå ±éã®ã客芳çãªç©å·®ãããšãªãããŒã¿ãåµåºãå瀟ã®äººäºããŒã¿ãšçµã¿åãããããšã§ããããŸã§äžå¯èœã ã£ãã°ã«ãŒãå šäœã®äººæããŒããã©ãªãªãå¯èŠåããŸããã - **åŸããã广** ãAäºæ¥ã§ã¯ããŒã¿æŽ»çšäººæããBäºæ¥ã§ã¯æ°èŠäºæ¥éçºã®çŽ é€ãæã€äººæãäžè¶³ããŠããããšãã£ãäºæ¥æŠç¥ã«çŽçµããã€ã³ãµã€ããããŒã¿ããå°åºãåãªãããŒã«æäŸè ã§ã¯ãªããçµ±åå ±åæžã«ããã人çè³æ¬ã®éç€ºæ¯æŽãŸã§è¡ããæŠç¥ããŒãããŒããžãšé¢ä¿æ§ãé²åãå瀟ã®åãçµã¿ã¯çµç£çã®ã¬ããŒãã«ãåŒçšããã瀟äŒçãªã€ã³ãã¯ããåµåºããŠããŸãã - **é¢é£èšäº** ã- [ããžã¿ã«ã®ã¹ãã«ãšçŽ é€ãã¢ã»ã¹ã¡ã³ãã§å¯èŠåãéžæããæ°å ¥ç€Ÿå¡å¯Ÿè±¡ã®DXç ä¿®ã§ã€ãããŒãã£ã人財ãè²æã](https://exawizards.com/exabase/assess-learning/training/voice/120/)---## **ããžã·ã§ã³ã®é¢çœã¿** #### **1. æ¥æ¬æå€§çŽã®ãå€é©ã¢ã»ãããïŒ30äžäººã®ããŒã¿ãçãå§åçãªèª¬åŸå** - ç§ãã¡ã¯åãªãæè¡æäŸã«çãŸãããå¹Žéæ°çŸä»¶ã®ãããžã§ã¯ãããåŸããæ¥æ¬äŒæ¥ã®èª²é¡ãšAIã«ãã解決çããäœç³»çã«èç©ããŠããŸããç¹ã«çޝèš30äžäººä»¥äžã®åè¬ããŒã¿ãæã€ãexaBase DX ã¢ã»ã¹ã¡ã³ãïŒã©ãŒãã³ã°ãã¯ãåœå åžå Žã·ã§ã¢No.1ãç²åŸã - AIé åæªçµéšã®æ¹ã§ãããã®ã30äžäººã®å®¢èгçããŒã¿ããšããæŠåšãæã€ããšã§ããšã³ã¿ãŒãã©ã€ãºäŒæ¥ã®çµå¶å±€ã«å¯ŸããŠãå人ã®äž»èгã§ã¯ãªãç§åŠçæ ¹æ ã«åºã¥ããå€é©ãèªä¿¡ãæã£ãŠææ¡ã§ããç°å¢ããããŸãã#### **2. å§åçã·ã§ã¢ãšé»ååã«ãã匷åºãªäºæ¥åºç€** - çŽè¿ã®æ±ºç®ïŒ2025-2026幎ïŒã§ã¯å€§å¹ ãªé»ååãéæããAIãšãŒãžã§ã³ãé åããã³DX人æã¢ã»ã¹ã¡ã³ãé åã®äž¡æ¹ã§åžå Žã·ã§ã¢1äœãç¬å ããŠããŸãã - ãã§ã«åžå Žããé«ãè©äŸ¡ãåŸãŠãããããã¯ãããããããçµå¶å±€ãžã®ã¹ã ãŒãºãªã¢ãããŒããå¯èœã§ãã確ç«ãããäºæ¥åºç€ãããããšã§ãæ°èŠäºæ¥ãæ°é åãžã®æè³ãç©æ¥µçã«è¡ãããŠãããæ¢åäºæ¥ã®æ¡å€§ãšæ°ããªäºæ¥åµåºã®äž¡æ¹ã«æºããããšãã§ãããã§ãŒãºã§ãã#### **3. AIÃçµç¹éçºã³ã³ãµã«ãèµ·ç¹ãšãããããžãã¹ãããã§ãã·ã§ãã«ããšããŠã®é£èº** - 30äžäººã®ããŒã¿ãæŠåšã«ãçµå¶äžæ¢ã®èª²é¡ãè§£ããçµç¹éçºã³ã³ãµã«ãã£ã³ã°ãã®å°éæ§ã磚ããªãããèªãçæAIã䜿ãããªãAI Firstãªåãæ¹ãäœçŸããå®äœéšã«åºã¥ããå€é©ããªãŒãããŸãã - ãšã³ã¿ãŒãã©ã€ãºé åã§ã®é«åºŠãªPMã¹ãã«ããããŒã¿ã«ãããæŠç¥ã»èšºæã»åŠæ¹ãã®åãç¿åŸããå ã«ã¯ãäºæ¥éçºïŒBizDevïŒããããã¯ããããŒãžã£ãŒãçµå¶äŒç»ãªã©ãè·çš®ã®å£ãè¶ ããŠãã£ãªã¢ãåºããæ¬¡äžä»£ã®ããžãã¹ãçœåŒãããããã§ãã·ã§ãã«ãžãšæé·ã§ããéé£ç¶ãªç°å¢ãæŽã£ãŠããŸãã---## **æ åœããã ããããã¯ãäŸ**çŸåšãæ¥æ¬ã®å€ãã®äŒæ¥ããDXãæšé²ããããŠããé©ä»»è ã誰ãåãããªãããè²æã®æéããªãããšãã課é¡ã«çŽé¢ããŠããŸããç§ãã¡ã¯ã以äžã®åžå Žã·ã§ã¢No.1ãããã¯ããæŠåšã«ãäŒæ¥ã®çµç¹å€é©ãæ¯æŽããŸãã#### **ãexaBase DX ã¢ã»ã¹ã¡ã³ã&ã©ãŒãã³ã°ã** å°å ¥äŒæ¥2,000ç€Ÿè¶ ã环èš35äžäººä»¥äžã®åè¬ããŒã¿ã«åºã¥ããçµç¹ã®èª²é¡ç¹å®ããå®åã¹ãã«ã®ç¿åŸãŸã§ãã¯ã³ã¹ãããã§å®çŸãããåœå åžå Žã·ã§ã¢No.1ïŒâ»ïŒã®ãããã¯ãã§ãã - **DIAïŒèšºæïŒ** ïŒ çµæžç£æ¥çã®ãããžã¿ã«ã¹ãã«æšæºïŒDSSïŒãã«å®å šæºæ ãç¬èªã®ã¢ã«ãŽãªãºã ã§å人ã®ã¹ãã«ãšå¿åæ§ãå®éåã30äžäººã®ãã³ãããŒã¯ããŒã¿ãšæ¯èŒããçµç¹ã®ãçã®èª²é¡ããç§åŠçã«ç¹å®ããŸãã - **ã©ãŒãã³ã°ïŒè²æïŒ** ïŒ çæAIãããŒã¿ãµã€ãšã³ã¹çãææ°ãã¬ã³ããç¶²çŸ ãåç»èŠèŽã«çãŸãããã¯ãŒã¯ã·ã§ãããæŒç¿ãéããŠãçŸå Žã§äœ¿ããå®è·µåããžã®è»¢æãä¿ããŸãã - **å奿é©å** ïŒ èšºæçµæã«åºã¥ããäžäººã²ãšãã«æé©ãªåŠç¿ãã©ã³ãèªåã¬ã³ã¡ã³ããæçè·é¢ã§ã®ãªã¹ããªã³ã°ãšè¡åå€å®¹ãæ¯æŽããŸããïŒâ»ïŒå¯å£«ãã¡ã©ç·ç ã2023 屿 IT人æè²æé¢é£åžå Žãšæ¡çšã»æŽŸé£ã¡ã«ããºã ã®å šè²ãDX人æã¢ã»ã¹ã¡ã³ããµãŒãã¹åžå Žã·ã§ã¢ã-[ãªã³ã¯](https://exawizards.com/archives/29775/)ã»ãããã¯ãã®ç޹ä»ããŒãžã- [ãªã³ã¯](https://exawizards.com/exabase/assess-learning/training/)#### **ãexaBase DX Empowerã** AIã«ãããçµç¹ã»äººæã®æé©åããæ¯æŽããé«åºŠåæãµãŒãã¹ã§ãã¢ã»ã¹ã¡ã³ãããŒã¿ãšäººäºããŒã¿ãAIã§æãåãããçµå¶æŠç¥ãšäººäºæœçãçŽçµããããã©ãããã©ãŒã ã§ãã - **次äžä»£ã®HRæŠç¥** ïŒ DIAã®åæ€çµæã«å ãã顧客ãæã€äººäºããŒã¿ïŒè©äŸ¡ã倿 ãã¹ãã«çïŒãäŒæ¥æ å ±ãAIãæšªæçã«åæã - **æäŸäŸ¡å€** ïŒ ãäºæ¥ãæ¡å€§ãããããã®æé©ãªäººæé 眮ããçµå¶æŠç¥ãšé£åããæ¬¡äžä»£ãªãŒããŒã®éžæããäººäºæœçã®å£æã¡ããªã©ãããäžæµã®çµå¶èª²é¡ã«å¯Ÿãã瀺åãæäŸããŸãããã®ãããã¯ããæ±ãããšã§ãåãªãããŒã«ã®ææ¡ã§ã¯ãªããCxOã®ããŒãããŒãšããŠã人çè³æ¬çµå¶ãã®å®çŸãæ¯æŽããã³ã³ãµã«ãã£ã³ã°ã¹ãã«ã磚ãããšãã§ããŸããã»ãããã¯ãã®ç޹ä»ããŒãžã- [ãªã³ã¯](https://exawizards.com/exabase/empower/)---#### [2025幎床 HR Tech_äºæ¥ç޹ä»è³æ](https://speakerdeck.com/exawizards/hr-tech-shi-ye-shao-jie-zi-liao)
å¿åè³æ ŒïŒå¿ é ïŒ
- ãšã¯ãµãŠã£ã¶ãŒãºã®ããã·ã§ã³ããã³Credoãžã®å ±æ - æ³äººé¡§å®¢ã«å¯Ÿããæ·±èå¶æ¥ãã³ã³ãµã«ãã£ã³ã°ããŸãã¯ã«ã¹ã¿ããŒãµã¯ã»ã¹ã®çµéšïŒç®å®3幎以äžïŒ - è«ççæèèœåã«åºã¥ããé¡§å®¢ã®æœè±¡çãªèª²é¡ãæŽçã»ç¹å®ãã解決çãæç€ºããçµéš - é±ã«2~3æ¥çšåºŠãæ±äº¬ãªãã£ã¹ãžã®åºå€ãå¯èœãªæ¹
å¿åè³æ ŒïŒæè¿ïŒ
- HRé åïŒäººäºã»æ¡çšã»åŽåã»ã¿ã¬ã³ããããžã¡ã³ãïŒã«é¢ããå®åçµéšãŸãã¯ç¥èŠ - ãšã³ã¿ãŒãã©ã€ãºïŒå€§æäŒæ¥ïŒåãã®å°å ¥æ¯æŽã»ãããžã§ã¯ããããžã¡ã³ãçµéš - ããŒã¿åæã®å®åçµéšïŒExceläžçŽãSQLãBIããŒã«çïŒ - çæAIïŒChatGPTçïŒãæ¥åžžæ¥åã§æŽ»çšããæ¥åããã»ã¹ã®æ¹åãè¡ã£ãçµéš - SaaSããžãã¹ã«ãããKPIïŒChurn Rate, NRR, LTVçïŒã®çè§£
æ±ãã人ç©å
âŒãœããã¹ãã« - åæäžŠè¡ã§è€æ°æ¡ä»¶ãé²ããããã®æé管çã»åªå åºŠå€æãã§ããæ¹ - éšçœ²ãè¶ãã飿ºãã¹ããŒã¯ãã«ããŒãšã®ã³ãã¥ãã±ãŒã·ã§ã³æšé²ãã§ããæ¹ - çµå¶å±€ã»çŸå Žã®åæ¹ã«é¿ãäžé·æçãªææ¡ã¥ãããã§ããããããã¯ååãã«ãã£ã¬ã³ãžãã§ããæ¹âŒãã€ã³ãã»ããã»äººæ - 嵿¥ã¡ã³ã¿ãªãã£ïŒ=ã¢ã³ãã¬ãã¬ããŒã·ããã»ãªãŒããŒã·ããïŒã®ã«ã«ãã£ãŒãæ ¹ä»ãçµç¹ã§ã®å°±æ¥ãåžæããæ¹ - 匷ããªãŒããŒã·ãããæã¡ãäºæ¥ã°ããŒã¹ã«ååãã«åãçµããæ¹ - ã¢ãžã£ã€ã«æèãæã¡ãæèãšå®è·µãé«éã§å®è¡ããããšãã§ããæ¹ - ã¡ã³ã¿ã«ã¿ããã¹ãã¬ãžãªãšã³ã¹ãããæ¹
è³é
幎å 540äžå ã 960äžåâ æåïŒå¹Žåã®12åå²åãæ¯çµŠæåäžé45äžåïŒåºæ¬çµŠ332,940åãã¿ãªãæ®æ¥ä»£45æéåãšããŠ117,060åïŒæåäžé80äžåïŒåºæ¬çµŠ591,900åãã¿ãªãæ®æ¥ä»£45æéåãšããŠ208,100åïŒ45æéãè¶ ããæéå€åŽååã®å²å¢è³éã¯è¿œå ã§æ¯çµŠâ»çµéšã»èœåãåžæãèæ ®ã®äžãåœç€ŸèŠå®ã«ããæ±ºå®â»æ¥åã®å 容ã«å¿ããŠããã¬ãã¯ã¹/è£éåŽåå¶ãŸãã¯ç®¡çç£ç£è ãšããŠã®å€å圢æ ãé©å¿
å€åå°
[ã108-0023 æ±äº¬éœæž¯åºè浊4äžç®2â8 äœåäžåç£äžç°ãã¡ãŒã¹ããã«5é]
颿¥ããã»ã¹
ã»æžé¡éžèïŒå¶æ¥ãããŒãžã£ãŒïŒã»é©æ§æ€æ»ïŒ[ãšã¯ãµãŠã£ã¶ãŒãºéçºã®ãexaBase ã¢ã»ã¹ã¡ã³ãïŒã©ãŒãã³ã°ã](https://exawizards.com/exabase/assess-learning/training/)ã®åéšïŒã»äžæ¬¡éžèïŒåç· åœ¹ ïŒã»äºæ¬¡éžèïŒå·è¡åœ¹å¡/å¶æ¥éšé· â»ç¶æ³ã«å¿ããŠ1åæ åœïŒã»æçµéžèïŒäººäº å·è¡åœ¹å¡ïŒ